This Hikvision Reset tool is applicable only in previous model version of DVR / NVR / IP Camera and other hikvision device manufactured on year 2014 to 2017.
The later model and version of Hikvision was not supported.
Please visit the link below for password reset tool online.
Note: Just fill -up the complete serial number and the actual present date/ time of the device to get the securecodes, fail to put the correct details of the device will not be able to reset the device.
https://ipcamtalk.com/pages/hikvision-password-reset-tool/
To reset devices with manufactured date from 2018 to present, please contact this number: